For American Language Services, the New Year is always a good time to take a step back and look at where we’re at and where we’re going. Being a language service provider demands a global view. The earth is home to about 7 billion people. And last year, they spent more than $20 trillion (that’s $20,000,000,000,000) for goods and services. Much of that commerce involved more than one language. In fact, the language market has continued to grow at a very rapid clip over the last 25 years. It has grown by an average of 6.5% yearly in this time frame. In 2013, it is estimated that the total language market was nearly $35 billion in sales. The growth from 2009 to 2013 alone has been impressive, from $23.5 Billion to where it is now. This is about a 50% increase in this time span.
Just like in the rest of the world, the language services market share continues to grow here in the U.S. With about 36% of the global market, revenues in North America are expected to exceed 13 billion in 2014 with the vast majority being in the U.S. The other main world markets are in Europe and Asia. The EU represents about 49% and Asia 11% respectively.
So how does American Language Services stack up among the more than 27,000 global providers?
The figures are not quite finalized yet, but according to independent industry reports, American Language Services rank in North America, which is determined by yearly sales, is an impressive # 26.
Worldwide, American Language Services ranking is a notable # 108. We’re proud of these accomplishments and we’re proud to be celebrating our 30th year as a language service provider. So what’s our secret to surviving and thriving in such a competitive environment?
Our goal is a simple one: excellence. Our teams of linguists, project managers and other support professionals are passionate about delivering operational and service excellence at a good value. We’re available across every time zone, in which we provide interpretation, translation, transcription and voiceover/dubbing services in every language. Our proprietary database that includes thousands of the worlds’ best, experienced, qualified and prescreened linguists, along with our quality assurance processes, where we have earned ISO certification in two categories has allowed us to consistently perform at the highest level.
Our national and international rankings tell us that we are doing a lot of things right. Having some of the highest customer retention and referral rates in the industry further serves as a testament to the quality services we have been providing for three decades.
American Language Services is a proud provider of translation, interpretation, transcription and media services to government at all levels, education, private industry and non-profit organizations. With more than 240 languages, thousands of linguists around the world and teams of dedicated professionals ready to serve.
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