Category Archives: translating

Dealing with an exotic language no one has heard of? American Language Services can handle it

At American Language Services we pride ourselves on our can-do attitude. We are proud to say that we can accomplish any job a client has for us. We have thousands of skilled and experienced translators, editors, and interpreters on hand to serve your language needs, and our sourcing department is one of the best in the world at finding any language, any time.

At times, however, our resourcefulness is tested. The world is full of rare languages. Unique languages are constantly being discovered as we learn more and more about the rare cultures across the globe. At the most recent count, that number was nearing 7,000. However, half of the world’s population speaks one of the 13 most popular languages.

This month, a client brought us a real challenge. They needed a large document translated into two rare languages from the Democratic Republic of Congo.

Tshiluba (also known as Ciluba, Luba-Kasai, Luba-Lulua, and Kikasai) is a national language of Congo and a member of the Bantu family, with an estimated 6.3 million speakers. That is 0.06% the size of the Mandarin Chinese speaking population!

Tetela (also known as Otetela, Kitetela, Kikitatela, and Sungu), another Bantu sub-language is even rarer, with a mere 760,000 speakers in the world. And we had to find both.

Those may seem like large numbers, but bear in mind that we needed individuals who knew both the source and the target languages at a high enough level to do professional translation with a high degree of confidence.

We are proud to say that we came through with flying colors – the documents were delivered without a hitch, and no indication of the behind-the-scenes work that goes into finding qualified translators of exotic languages. While other companies are content to deal with the easiest and most common languages, American Language Services welcomes the challenge and embraces the diversity of languages across the globe.

American Language Services is a proud provider of translation, interpretation, transcription and media services to, private industry government at all levels, education and non-profit organizations. Our thousands of linguists around the world and teams of dedicated professionals are ready to serve.

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Special Delivery: Conference Interpretation for Domino’s

America’s Top Pizza Delivery Company Holds Vegas Conference for Suppliers, and AML-Global Aids Communication

It takes more than a lot of sauce, dough and cheese to make a highly successful pizza delivery chain run. Founded in 1960, Domino’s Pizza is maybe the country’s best-known pizza delivery chain. When company leaders recently held a conference for suppliers and attendees from a number of different countries participated, the firm’s management called on American Language Services to provide conference interpretation in a number of different languages to suppliers from all corners of the globe.

The Domino’s Pizza, LLC conference took place in May at the Las Vegas Mirage. A hub for international conferences, Las Vegas has been one of the most popular conference locations in the world for decades, and Las Vegas is among American Language Services strategic locations throughout the country, including our headquarters in Los Angeles, and branch locations in nine key cities in the U.S. In addition to our locations in Las Vegas and Los Angeles, we also have offices in Irvine, Calif., San Diego and San Francisco, as well as Washington, D.C., New York, Miami and Chicago.

American Language Services provided interpretation services in a number of different languages to accommodate the many visitors from foreign lands who attended the conference and were able to understand and enjoy the keynote speakers at the event. AML-Global provided two Korean interpreters, two Mandarin interpreters, two Turkish interpreters, two Spanish interpreters, two French interpreters and two Japanese interpreters. The interpretive services allowed all participants at the conference to benefit from the flow of information that was provided, and allowed them to take away more information that will assist them in their business dealings.

Anyone who has attended a conference where interpreters are being used to help enable all attendees to understand the speakers knows, the interpreters usually use fully encapsulated booths and transmission equipment to help isolate themselves from the conference attendees so that the sound of their language interpretations don’t distract other conference goers and perhaps ruin their conference experience.

AML-Global maintains its own cadre of top quality, highly professional equipment to aid in language interpretation in meetings, conferences or seminars, among other events. Our equipment is probably closer than you’d think to the location where your event may be taking place. That’s because AML-Global stores conference equipment in select locations around the country so it’s ready on a moment’s notice. That also save you a pretty penny on shipping costs.

To aid in the delivery of discrete channels of communication, ensuring that only the intended participants received any of the channels of language interpretation, AML-Global provided six fully encapsulated booths and 320 headset-receivers, To accommodate all of the equipment that was needed for this conference, AML-Global also hired two technicians to oversee the electronics that were needed to broadcast the various interpretations, and to keep everything running on track.

American Language Services regularly performs French interpreting, German interpreting, Portuguese interpreting, Italian interpreting and Danish interpreting.

Founded in 1985, United States based American Language Services ® (AML-Global) evolved from an intimate language school into the leading interpreting and translating agency it is today. AML-Global provides a full range of international multi-language communication services and offers its unique services worldwide. Our language professionals are available 24 hours/ 7 days a week.

In addition to performing language and American Sign Language interpreting, American Language Services also performs language translation services, transcription services, dubbing services, voiceover services and graphic design services.

In addition to providing conference interpretation services and document translation services, American Language Services also provide website localization services The continually changing area of Web Site localization presents companies with significant challenges as well as opportunities. As the global business community continues to narrow, culturally correct localized web content keeps becoming an increasingly, and perhaps the most critical aspect in how a company’s product, services and image are perceived.

The localization process ensures that the intent of your message is transferred accurately to the local market. The process takes into account, geographic, religious, cultural and other important factors. Outsourcing your foreign language website needs to professional linguists has proven to be a cost effective, accurate and timely solution for thousands of corporations, organizations and institutions worldwide.

President Clinton Speaks to Finance, Tech Pros at Fiserv Forum

AML-Global delivers top-quality interpretation services to international audience

Continuing on its path of providing language interpretation services in some exciting venues for international audiences, American Language Services supplied language interpretation services at another successful event in Las Vegas, Nevada, in April. The event, Fiserv Solutions, Inc.’s April 22 – 25 Conference at the Las Vegas Venetian. It was AML-Global’s second event this year featuring keynote speaker President Bill Clinton.

Fiserv, a leading global provider of financial services technology solutions, assembled an impressive lineup of speakers to address the audience of more than 3,500 financial and technology professionals at the four-day Forum 2012 spring client conference.

President Clinton, Founder of the William J. Clinton Foundation and 42nd President of the United States, addressed the conference on April 24. His speech was titled “Embracing Our Common Humanity.”

President Clinton’s public speeches typically describe the challenge of globalization, emphasize our growing interdependence, and point the way toward a common future based on shared goals and values. His is a powerful voice for progress around the world as he shares his unique insights and observations.

The event, the first Expo of its kind, offered is a powerful voice for progress around the world as he shares his unique insights and observations hearing professional from around the world an opportunity to gather, exchange idea and learn about the newest innovations in hearing technologies.

American Languages Services, a top-level provider of conference interpretation, language interpretation, ASL interpretation, transcription services as well as multi-media services, provided two Spanish and two Brazilian Portuguese interpreters to the conference. Language interpretation was conveyed via two encapsulated booths, and 60 headsets and receivers, which were maintained by one technician. AML-Global provided the equipment and the technician for the event.

The proper sort of equipment is crucial in providing effective conference interpretation services, because without professional-quality transmitters, which may include PFM-T32-16 Channel with Microphone Body Pack Transmitter with mute switch, 16-Channel and headsets – the HED 021 – Deluxe Folding Headsets & 8-Channel WB 3V Receiver, for instance — speech interpretations cannot be effectively conveyed, and in all likelihood members of the audience in need of language translation services are apt to miss crucial parts of the proceedings.

Headsets and transmitters allow interpreters who are in charge of conveying the speakers’ words to the audience can provide simultaneous interpretations of the conference proceedings for a multilingual audience, but Fully Encapsulated Booths & Transmission Equipment help ensure that the presence of different interpreters does not become a noisy distraction for the entire audience. Instead, the carefully arranged equipment allows interpreters to channel interpreted speech to the correct spectators. Different radio channels enable interpreters to broadcast the proceedings on discreet radio frequencies, which allows all of those requiring language assistance to tune into the channel of language that each understands. AML-Global also provides Table Top Sound Reduction Booths & Transmission Equipment.

American Language Services owns its own equipment for interpretation, and maintains warehouses of equipment situated in key locations around the country. Because of this, AML-Global can deliver equipment quickly, especially when there are tight deadlines. Also, conference producers save money on shipping when the distance from the warehouse to the conference is short. American Language Services not only provides interpretation services in Spanish and Portuguese, it also frequently provides services in Japanese interpretation, Chinese interpretation, Tagalog interpretation, Vietnamese interpretation, Thai interpretation, Hindi interpretation, Greek interpretation, Tibetan interpretation, Hungarian interpretation, Hebrew interpretation and Danish interpretation.

In addition to conference interpretation, American Language Services also performs convention interpreting, education interpreting, business meeting interpreting, medical interpreting, legal interpreting and contract negotiation interpreting.

Fareed Zakaria, described by Esquire magazine as “the most influential foreign policy adviser of his generation,” shared insights on “The New Global Landscape.” Zakaria is editor-at-large of Time magazine, a weekly host for CNN and a regular columnist for The Washington Post.

Editing is crucial to the translation process

One very crucial step involved in completing a translation project is the editing process. After a translator completes a translation, the document may be sent to a separate individual for editing. Editing is especially used for documents that need to be “print-ready” at the completion of the project so every step must be taken to ensure a near perfect translation. Editing is normally charged per hour whereas translations are generally charged per word.

The main function of an editor is to fix errors such as spelling, grammar, punctuation, missing text, formatting, and they revise any awkward-sounding translations. The editor does this by checking for accuracy of the translation by comparing source document to target document.

Just as the translator must be a native speaker in the language they are translating into, the editor also must be a native speaker to ensure grammatical or contextual errors are virtually non-existent. In other words, the editor needs to be a native speaker for the same reason the translator does. A good editor must have a keen understanding of grammar, context, writing conventions, cultural diversity, and style of the language he/she is working with.

It is also key for the editor to be an expert in their field. Not only does the editor need to understand the language conventions thoroughly, but he/she also needs to be well-versed and experienced in the subject matter in question. If the editor is editing a medical document, it is absolutely vital that the editor also have a background in the medical field.

Many editors find it helpful to use the Track Changes function in Microsoft Word to assist them in the editing process. Many other software types are used to assist editors in their task, but Track Changes is usually the most widely used among the community because of the simplistic nature of this feature. It allows the editor to make the changes he/she wants by inserting, deleting, or moving text or graphics. You can also change formatting using this feature.

Editing is yet another option the client has at their disposal while submitting a translation request. Review the specifications and requirements of your project and decide if editing is the right option for you.

Translation is Vital for Life Sciences

Life science materials are translated for clients around the world because regulations differ in many countries. Life sciences translation is governed by strict industry regulations. The key to accurate life sciences translation is using the correct translators..

There are additional benefits emerging to translating life sciences materials besides meeting regulatory demands. Branding and your consumers perspective is also something to take into consideration. American Language Services® translation solutions for life sciences specialize in biochemistry, biomedicine, genetics and marine biology. Companies must follow a series of privacy guidelines to ensure that every translation is treated with the strictest confidence . We often are required to engage in strict confidentiality agreements with our clients showing.

The need to bridge language barriers is critical in the Life Sciences arena and in some cases significant global consequences are at stake. Our immense database of expert linguists provides top quality local service in all areas of the country and the world. Corporations and medical institutions alike have discovered that outsourcing challenging language issues to competent professionals is both cost effective and time efficient.

Imprecise translations of life sciences can greatly affect the information you are trying to disseminate and any altering of your message can potentially prevent your business from complying with industry regulations. Providing correct information is an integral part of your service. Only the most accurate translations will safeguard the health of your clients as well as your business.

Should You Be Providing A Corporate Glossary?
A company can have all its employees speak English but may not be most comfortable and effective working in that language.

Developing training materials to be distributed throughout international facilities provide the training in the languages of the people we’d be training.  Companies have plants all over the world, so people speak Spanish, German, Italian, Portuguese, Japanese, Chinese and several regional dialects that must be considered.

Such translation may even require a corporate glossary for everyone to follow. That’s because the project may have several levels of executives reviewing the material. They may all speak Spanish, but what happens when they each speak a different dialect? A corporate glossary can help avoid confusion.

Components Of Translation Service Providers
American Language Services® do careful screening of the linguists they hire. They have a large collection of expert linguists provides top quality local service in all areas of the country and the world. American Language Services ® believes in providing real value to our clients. It is essential that all of our work is performed consistently and with the highest quality. Our expertly trained staff and extensive resources give us the ability to provide our clients with outstanding value through superior quality and service. Over many years, AML-Global has accumulated and developed some of the most impressive linguistic talent in the world. Our language experts are located in hundreds of countries across every continent, covering every time zone. These highly skilled professionals are recruited, screened and tested to ensure the quality of our work is at the highest level.

In health communications, the client needs to consider how specialized a translation service it needs. It’s not just a matter of in-country regional language variations or the “company dialect.” You may need a translator even more specialized.  For example,  someone who understands neurology versus cardiology, or even stroke versus Parkinson’s disease.

More and more, technology is playing a role in helping speed the translation process up to 50% faster than it used to be.

Think Hard About Self-Translation
There are still a number of life sciences companies that think they can handle their own translation needs. While do-it-yourself is a great cost-containment idea, there are times it can cost more than it saves.

There are liability issues if the material confuses the target audience. For instance, trials may have to be interrupted and restarted if instructions aren’t clear. Getting it right the first time is well worth the time and money and it is better to leave the translation to the highly skilled professionals to ensure the quality of our work is at the highest level.

A Loose Interpretation

Though often mistaken for its written counterpart: Translation…Interpreting is an art unto itself. As we previously discussed, Interpreting is the verbal relaying of information from one language to another. Interpreters are utilized to relay information between interested parties for all of the spoken languages of the world, including American Sign Language, which is “spoken” by the hearing impaired community.

Interpreters are utilized by all facets and walks of life, so to speak, and therefore must have an inherent, colloquial understanding of language and its dialects; and the keen ability to decipher meaning as opposed to the verbatim relaying of information. Common vernacular phrases, jokes, jargon and the like, are often very difficult to relay in different languages or dialects because of cultural differences and status quo norms; so interpreters must, in a split second, understand and convey the essence of what is being said as opposed to exactly what is said.

For instance, the English phrase, pulling your leg means that someone is teasing or attempting a sarcastic or facetious joke. If one were to interpret this phrase into Spanish, one would not use the same terminology. In Spanish the phrase, tomando tu pelo would be used, which literally means taking your hair. Neither of these phrases involves the direct action that they reference, but rather, imply a colloquialism that has come to mean playing a facetious or sarcastic joke. Because spoken language is often less formal than written language, and is riddled with jargon, slang, and cultural colloquialisms, interpreting requires keen vernacular understanding of such phrases, regardless of the type of assignment.

Interpreting is used in a variety of fields, including recreation, business, and for legal proceedings. Interpreters escort families and dignitaries on trips for business and leisure; they interpret for multilingual business conferences, negotiations, and meetings; and they interpret for legal proceedings such as depositions, mediations, and trials. They are also used by schools to relay student information for non-English speaking, or hearing impaired parents. For each of these fields, an interpreter must carefully listen to, retain, process, and relay information between parties attempting to communicate, and must discern the attempted meaning of the information relayed.

While information may be scripted and or rehearsed for business conferences, most other fields of interpreting involve in the moment assessment that can prove rather challenging. This is especially true for Simultaneous Interpreting, which is spoken with only a split second delay after the originating language is spoken. This type of Interpreting is more difficult and often more costly than the other two types of Interpreting: Consecutive Interpreting and Chutocage Interpreting.

Consecutive Interpreting is interpretation which contains a pronounced delay after the originating language is spoken. This gives the interpreter a brief moment to assess and relay what was said. However, this is challenging as well, as the interpreter must accurately retain the information, and must, often, take copious notes to maintain the integrity of the interpretation.

The third type of Interpreting is Chutocage Interpreting or Whispered or Huddled Interpreting. This type, though more rare than the other two, can be utilized for gaming, leisure, and court Interpreting; or any event where an audible interpretation would disturb those nearby in a proceeding or event. Interpreter booths, microphones, and headsets can also be used to ensure that interpretation can be relayed without disturbing those who do not need it.

Besides vernacular understanding and information-retention complications, legal and medical matters provide yet another set of complications. Many states require certification of interpreters who interpret for court, legal, or medical related matters. This is to ensure that the interpreter is not only familiar with conversational jargon and vernacular word usage, but also with legal and/or medical terminology. In California, for instance, the twelve most-requested languages require certification for court related matters: Spanish, Mandarin, Cantonese, Armenian (Eastern and Western), Japanese, Korean, Portuguese, Russian, Tagalog, Arabic, Vietnamese and American Sign Language. Many states also require certification of medical interpreters as well so that pertinent health information is properly relayed. Certification processes, whether state or federal, medical or legal, ensure the ability and knowledge of an interpreter, and provide a standard for their respective industries.

Interpreting, with its multifaceted usage, enables the world to communicate both personally and professionally. Interpreting provides for, and ensures multicultural diversity for the inhabitants of the entire speaking world—whether they speak the little known African dialect of Wolof; the world’s most abundantly spoken (per capita) language, Mandarin Chinese; or the most universally spoken…English.

TRANSLATION WHAT DOES IT ALL MEAN?

“Translation guarantees the survival of our civilization a globalized world.” – Center for Translation Studies, University of Texas at Dallas

Interpreting, Translating & Transcription Services for Today’s Market

For nearly a quarter of a Century, American Language Services (ALS) has been a premier provider of languages services. We provide top quality services for a significant number of Major Corporations, Law Firms and Governmental Agencies in the domestic US market and abroad. We work around the world in all languages for written translations, transcriptions and verbal interpreting. We have built an outstanding reputation for providing timely and cost effective translation, transcription and interpreting services. ALS bridges the communication gap between unique languages and distinct cultures by paying meticulous attention to the details. We know that succeeding globally in today’s business world requires paying attention to many subtle language nuances. Our continuous dedication to the details and meeting our clients’ goals have made AML-Global a worldwide leader in the translation and interpreting industry for both written & verbal communication projects.
AML-Global has thousands of highly qualified language experts on call 24 hours, 7 days a week. Located on every continent in nearly every country around the world, our interpreters and translators are experienced and proficient in speaking and writing hundreds of languages within an extensive range of specific industries.

Successful Communication Requires More Than Written Translations and Verbal Interpretations

Whether it is in written form through the translation process or through verbal interpreting, AML-Global pays particular attention to the subtle differences in language that are critical in conveying your message to your target audience. In many cases, a simple verbatim translation is not enough. Communicating effectively requires projecting the intent of the message, addressing cultural awareness of your audience, as well as understanding specific nuances in various language combinations. AML-Global provides effective language solutions needed to make a positive impact on your target audience.

It’s no surprise that the word ‘translation’ is often misinterpreted. By looking up the word in any dictionary source, you may stumble across up to fifteen different definitions. According to the online Latin dictionary, the word for translation, translatio, is derived from words meaning to carry or to bring across—a fitting etymology as translation brings the world together and bridges cultural divides. Although the Latin definition of the word appears to be the most fitting explanation, there are many misconceptions surrounding the word. Let’s start with the basics.

Translation is often confused with interpreting or transcription, but its differences are inherent. Interpreting is the relaying of verbal information in one language to verbal communication in another. Interpreting is utilized for legal proceedings, conferences, trade shows, meetings and social gatherings of all kinds. Transcription is the transformation of verbal communication into a written form of communication, where information is transcribed from CDs, DVDs, cassettes, and various other digital and media sources. Translation is a written communication which originates in one written language and changed into another; the source language and the target language, respectively. Translation is used for software programming, legal documents, and various corporate communications.

Additionally, there are several things to consider with translation, besides the basic comprehension of language. It is an extremely common misconception that anyone who is bilingual can be a good translator. This is certainly not the case. A good translator goes through rigorous testing and hones his/her craft for many years to become an expert translator.

A translator must also have a keen understanding of grammar, context, writing conventions, cultural diversity, and language style of the two languages. People often believe that there is always a simple exact match between different languages, but that is almost never the case. A good translator must determine proper terminology based on his or her comprehension of the languages, subject matter, and cultural/colloquial meanings.

For instance, the word tortilla is also tortilla in American English, but called a pancake in British English and one would not want to confuse the two! This is an important colloquial and cultural difference that a successful translator would need to know in order to properly convey an idea from English to Spanish or vice versa.
Translation has been Making the World a Little Smaller since the beginning of written literature, and is the glue that holds the world together today, Bridging Communication Gaps on a daily basis in advertising, legal documentation, literature, and even film. Here at AML-Global we’ve proudly provided that “glue” for nearly a quarter of a century, and will continue our dedication to Making the World a Little Smaller with translation for years to come.